Apple Expands Satellite Roadside Assistance to Australian iPhone Users

Apple has launched its Roadside Assistance via Satellite service in Australia. The feature helps drivers get help when stranded without cellular service. It became available on Monday, September 15, 2025.

This expansion provides a critical safety net for motorists in remote areas. Major Australian roadside providers are now supporting the service. The launch follows successful rollouts in the United States and United Kingdom.

How The New Satellite Service Works for Drivers

Using the feature requires an iPhone 14 or later model. The device must also be running iOS 18.4 or newer software. Users can connect directly to partner networks via satellite.

According to Apple, the service links users to providers like NRMA and RACQ. There is no charge from Apple for using the satellite connection. However, customers must pay the standard fee to the responding assistance company.

Both Australian residents and international visitors can use it. This offers peace of mind for travelers exploring the outback. The system is designed for emergencies in areas with no traditional coverage.

Broader Global Rollout and Industry Impact

This move is part of Apple’s broader satellite services expansion. It highlights the growing importance of satellite connectivity in mobile devices. The technology is becoming a standard safety feature for smartphones.

Apple has confirmed plans to bring the service to more countries. This initiative strengthens the iPhone’s value proposition in competitive markets. It also pushes other manufacturers to consider similar safety offerings.

The feature could significantly improve emergency response times in isolated regions. It represents a major step forward in consumer satellite communication. This technology is no longer just for specialized equipment.

Apple’s satellite safety features are now a key selling point. The Australian launch marks an important milestone. This service will undoubtedly save lives in remote locations.

Info at your fingertips

Which iPhone models support this feature?

You need an iPhone 14 or a newer model. The device must also have the latest iOS 18.4 update installed. Older iPhone models do not have the required hardware.

Is there a subscription fee for the satellite service?

Apple does not charge for the satellite connection itself. You only pay the roadside assistance provider for their service. This fee depends on your membership or the specific help required.

Which Australian providers are participating?

Major clubs like NRMA, RACV, RACQ, and RAA are included. The service also works with RAC, RACT, and AANT. This covers most drivers across the country.

Can tourists visiting Australia use this service?

Yes, the service is available to international visitors. They must have a compatible iPhone model. It provides crucial support for travelers in unfamiliar remote areas.

What happens if my car breaks down at night?

The service operates 24 hours a day, seven days a week. You can request help at any time. The satellite connection works in total darkness and most weather conditions.

Trusted Sources: Apple, Reuters