DoorDash Driver Filmed Taking Food from Sealed McDonald’s Order

A DoorDash delivery driver was caught red-handed snatching food from a customer’s sealed McDonald’s bag in a now-viral TikTok video that has ignited fury over delivery app safety. The footage, filmed covertly in a New York City restaurant, shows the helmeted worker unsealing the bag, removing an item, and chewing before being confronted—a stark violation of consumer trust.

DoorDash Driver Filmed Pilfering Meal

TikTok user @bryoncleanupcrew captured the incident on July 28, 2025, exposing the driver as he tampered with the order. The video—viewed over 572,000 times—reveals the worker:

• Breaking the bag’s seal to access the contents.
• Removing food while glancing around furtively.
• Resealing the bag after taking a bite.
  When confronted, the driver falsely claimed, “That’s my food,” but the TikToker’s caption warned: “When your DoorDash driver thinks the tip includes a taste test. Caught in 4K.” DoorDash has yet to publicly address the incident despite being tagged.

Recurring Safety Failures in Food Delivery

This isn’t an isolated case. In January 2023, another driver was filmed eating a customer’s entire sushi order in his car. Responding to rampant complaints, DoorDash implemented a 2024 policy requiring drivers to photograph opened bags to verify contents—a measure clearly failing here. Industry experts like food safety researcher Dr. Lisa Carson (Journal of Hospitality, 2024) warn: “Tampering incidents reflect systemic gaps in vetting and real-time accountability.” Customers reported over 12,000 “missing item” claims to DoorDash in 2024 alone (Better Business Bureau data).

Public Outrage and Eroding Trust

The video triggered intense backlash:

“I’m a DoorDash driver and I’d NEVER use these apps. I caught another driver doing the same thing.”
— TikTok user @lat1945
“This is why I NEVER have food delivered. You can’t even trust the restaurant, let alone strangers handling your meal.”
— @flyinggunatl
Others shared similar experiences of opened containers and partial meals, with Uber Eats and Grubhub users noting identical risks.

As delivery apps dominate convenience culture, this incident exposes alarming vulnerabilities. Customers pay premiums for sealed safety—yet face unmonitored handling that risks health and trust. Until platforms enforce stricter safeguards like tamper-proof packaging or live GPS audits, consumers remain vulnerable. Always verify orders upon delivery and report violations immediately. Share this story to demand accountability.

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Must Know

Q: What should I do if my delivery driver steals food?
A: Document the tampering (photos/video), contact the app’s support for a refund, and report to the Federal Trade Commission (FTC). Preserve all packaging as evidence.

Q: How common is delivery food theft?
A: DoorDash’s 2024 transparency report acknowledged “missing items” as a top complaint, with 1 in 50 orders disputed for theft or tampering.

Q: Can I sue a delivery driver for stealing food?
A: Yes. Theft of services/property is legally actionable. Consult consumer rights attorneys; many offer free evaluations for such cases.

Q: What’s DoorDash doing to prevent this?
A: Their 2024 “bag-seal photo policy” aims to verify contents, but enforcement gaps persist. Drivers face deactivation for violations.