Fortnite servers are down. The outage began on Saturday morning. It is blocking player access to the new Simpsons mini-season.
Epic Games confirmed the widespread login issues. Errors like “Profile Query Failed” are preventing access. The problems started after a major game update.

Springfield Update Causes Widespread Login Failures
The server problems emerged around 11:30 AM ET. This followed the “Welcome, Our Alien Overlords” live event. The event featured the iconic Simpsons characters Kang and Kodos.
According to Epic Games, the v38.00 patch caused the disruption. This update introduces Springfield-themed content. It also adds a new Battle Pass and cel-shaded graphics.
Player frustration is growing online. Many cannot access their accounts. The “Profile Query Failed” error is the most common complaint.
How to Troubleshoot Persistent Login Errors
The “Profile Query Failed” error often appears after major updates. It typically indicates server-side issues or version mismatches. Epic’s support page acknowledges this common problem.
Players should first check the server status. The official @FortniteStatus X account provides real-time updates. If servers are down, waiting is the only solution.
For persistent errors, clearing the game cache can help. On PC, use the Epic Launcher settings. Console players should try a full power cycle.
The “Failed to Download Supervised Settings” error relates to connectivity. It often prevents the game from fetching account configurations. Simple network resets can frequently resolve it.
The ongoing Fortnite server outage highlights the challenges of major live-service updates. Players eagerly awaiting The Simpsons content must wait for stability to return.
Info at your fingertips
How long will the Fortnite server maintenance last?
Epic Games estimates several hours of downtime. The duration depends on backend fixes. Server status updates are posted regularly.
What is causing the ‘Profile Query Failed’ error?
It is primarily a server-side issue following the update. It can also occur from outdated game clients. The error prevents profile data retrieval.
Is my account data safe during the outage?
Yes, all player data remains secure on Epic’s servers. The errors are connection-related. No personal data or progress is at risk.
What new content does The Simpsons update include?
The update brings Homer, Marge, Bart, and Lisa skins. It features a new Springfield-themed map area. A cel-shaded graphics filter is also included.
Can I fix the supervised settings error myself?
Yes, try resetting your network firewall first. Clearing the game’s app data often works. Contact support if problems continue.
Trusted Sources
Epic Games Status Page, Reuters Gaming News
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