Google’s Pixel Care+ Upgrade Expands Device Protection

Google has officially launched its new Pixel Care+ device protection program. This new service replaces the older Preferred Care plan. It aims to provide better support for Pixel device owners.

The program offers significant improvements over the previous offering. It includes $0 deductibles for key repairs. This change addresses long-standing user complaints about support costs.

New Plan Covers a Wide Range of Google Devices

Pixel Care+ is not limited to the latest smartphones. The program extends coverage to many current and recent devices. This includes phones, tablets, watches, and specific Fitbit models.

According to official support documents, eligible products include the Pixel 8, 9, and upcoming 10 series. The Pixel Fold, Pixel Tablet, and Pixel Watch 2 are also covered. This broad approach provides consistent support across Google’s hardware ecosystem.

Zero-Cost Repairs and Flexible Subscription Options

The most notable upgrade is the removal of repair fees. Subscribers will now pay $0 for screen and battery replacements. This is a major shift from previous service charges.

Users can choose between a monthly subscription or a two-year fixed plan. Pricing varies by device, starting at $9 monthly for a standard Pixel 10. The plan includes genuine parts and priority technical support from Google.

This new Pixel Care+ program represents a substantial step forward for Google’s customer support. It directly competes with established programs from Apple and Samsung. The policy marks a critical improvement in protecting your Pixel investment.

Info at your fingertips

What devices are eligible for Pixel Care+?

The program covers Pixel 10, 9, and 8 series phones, including the ‘a’ models. It also includes the Pixel Fold, Pixel Tablet, Pixel Watch 2, and several Fitbit wearables like the Charge 6.

How much does a screen repair cost with Pixel Care+?

Screen repairs now have a $0 deductible. This means subscribers will not pay any extra fee for a screen replacement, a significant change from the old plan.

Can I get Pixel Care+ if I didn’t buy from the Google Store?

Yes. Customers who purchase a device from other retailers can still enroll. They must sign up for Pixel Care+ within 60 days of their original purchase date.

Does Pixel Care+ cover lost or stolen devices?

Yes, but it requires an add-on. The base plan covers repairs. You must select the loss and theft protection option for coverage against missing devices.

How does this compare to AppleCare+?

Google’s new plan is now highly competitive. It mirrors Apple’s service with $0 repair deductibles for screens and batteries, closing a previous gap in support quality.

Trusted Sources: Reuters