Is Bank of America Down? Users Report Massive Bank of America Outage Across the U.S.; Present Status

Hundreds of Bank of America customers across the United States reported a major outage late Friday evening, with many claiming that their account balances temporarily appeared as “zero.” The incident quickly went viral on social media, leading to widespread concern about the safety of users’ funds.

According to Downdetector, the first wave of outage reports began around 7:17 PM EST, with the majority of users facing issues accessing the mobile banking app and website. The company later confirmed that services were restored early Saturday morning, though users are still advised to double-check their account status for updates.

Bank of America Down Reports Surge Nationwide

Downdetector, a popular outage tracking platform, posted that “user reports indicate problems with Bank of America since 7:17 PM EST.” The report revealed that approximately 88 percent of complaints involved the mobile banking system, while another 10 percent came from users having trouble logging in through the website.

Social media users quickly flooded X (formerly Twitter) and Reddit with screenshots and complaints. “Bank of America is down bad. App and desktop showing all my balances as ZERO,” one user wrote. Another commented, “And just like that, Bank of America is experiencing a nationwide outage.”

Bank of America offers digital services to millions of customers, including checking, savings, credit cards, and mortgage management. Its online and mobile platforms allow clients to view balances, make transfers, and deposit checks. The brief outage therefore caused widespread panic among users who rely on the bank’s digital services for day-to-day transactions.

As of Saturday morning (IST), many users confirmed that their account data had reappeared, and balances were visible once again, suggesting the system had been restored. However, the bank has not yet released an official statement detailing the cause of the outage.

Customer Reaction and Impact

The temporary disruption triggered widespread concern and frustration. Many users expressed fear that their funds had vanished, while others called on the bank for faster communication during outages. Several customers urged Bank of America to release an official update to assure account safety and clarify the incident.

Technology experts pointed out that brief digital disruptions are not uncommon for major financial institutions, especially when undergoing maintenance or cybersecurity updates. Still, the perception of “zero balance” shocked users, raising questions about system reliability and the need for better real-time transparency from banks.

As of now, services are back online, and most users have confirmed access to their funds. Downdetector shows a sharp decline in new reports, indicating the situation has largely stabilized.

The Bank of America outage serves as a reminder of the nation’s heavy reliance on digital banking systems — and how even short disruptions can cause widespread anxiety and financial uncertainty.

FYI (keeping you in the loop)-

Q1: Is Bank of America down right now?

No, services have been restored as of Saturday morning (IST). Earlier, Downdetector reported issues beginning at 7:17 PM EST on Friday.

Q2: What caused the Bank of America outage?

The exact cause remains unknown. Bank of America has not issued an official explanation as of now.

Q3: Were customer balances actually lost?

No, the “zero balance” reports were temporary display glitches during the outage. Account data has since been restored.

Q4: How widespread was the Bank of America outage?

The outage appeared to affect customers nationwide, with most reports coming from mobile app users, according to Downdetector.

Q5: Has Bank of America responded to user complaints?

As of early Saturday, no formal statement has been released, but online services are confirmed to be functional again.