List of Websites Affected by the AWS Outage: Snapchat, Fortnite, Venmo and More

Amazon Web Services (AWS) experienced a widespread outage on October 20, 2025, that disrupted hundreds of websites and apps globally. The outage, which began in the early hours of the morning in the United States, affected social media platforms, banking services, retail apps, and gaming networks, highlighting the internet’s heavy reliance on AWS.

The disruption originated in AWS’s us-east-1 region due to issues with its core database and DNS resolution services. Amazon confirmed that mitigation began within hours, but the ripple effects were felt worldwide, with many platforms struggling to recover throughout the day.

Full List of Websites and Apps Impacted by the AWS Outage

Here is a detailed list of major services and platforms confirmed or widely reported to be affected by the AWS outage across different sectors:

Social Media and Communication Platforms:
– Snapchat
– Reddit
– Signal
– Slack
– Zoom (partial disruption)
– WhatsApp (regional outages)
– Microsoft Outlook (regional disruptions)

Gaming Platforms and Services:
– Fortnite
– Roblox
– Clash Royale
– Clash of Clans
– Epic Games Store
– PlayStation Network
– Pokémon GO
– Wordle (via NYT Games)

Financial Services and Banking:
– Venmo
– Robinhood
– Coinbase
– Chime
– Lloyds Bank
– Halifax
– Bank of Scotland
– London Stock Exchange Group

Retail, Smart Home, and Amazon-Owned Services:
– Amazon.com (retail site)
– Prime Video
– Alexa
– Ring
– McDonald’s app
– Starbucks app

Telecommunications, Government, and Infrastructure:
– BT (United Kingdom)
– Vodafone (United Kingdom)
– HM Revenue & Customs (UK Government website)

Media and Streaming Platforms:
– Disney+
– Hulu
– Prime Video
– Various local news and media sites (reported temporary downtime)

Productivity and SaaS Tools:
– Airtable
– Canva
– Zapier
– Duolingo

AI and Developer Tools:
– Perplexity
– ChatGPT (partial service issues)

Some services were briefly offline, while others suffered extended disruptions as AWS engineers worked to resolve the underlying issues. Amazon reported that the primary cause was a problem in its DNS resolution system affecting DynamoDB endpoints, followed by delays in launching new EC2 instances.

The outage was triggered by a failure in DNS resolution within the us-east-1 region — one of AWS’s most critical hubs. This caused cascading failures across services that rely on Amazon’s cloud infrastructure. While Amazon quickly began mitigation, secondary effects delayed recovery for many platforms.

The event revealed just how dependent the global internet ecosystem is on AWS. From social media and streaming platforms to banking and government websites, a single point of failure disrupted critical services for millions of users. Experts noted that as businesses continue to centralize their digital infrastructure on a few cloud giants, the risk of widespread outages grows.

For consumers, the outage meant interruptions in communication, payments, streaming, and even accessing basic services. For businesses, it highlighted the urgent need for multi-cloud strategies and redundancy planning.

In summary: The October 2025 AWS outage affected a massive range of services, including Snapchat, Fortnite, Venmo, Robinhood, Alexa, and many more. It serves as a stark reminder of how vital AWS is to the internet’s daily operations — and how vulnerable that interconnected ecosystem can be when one node falters.

FYI (keeping you in the loop)-

Q1: Which websites were affected by the AWS outage?

Major platforms like Snapchat, Reddit, Fortnite, Venmo, Coinbase, Alexa, and Prime Video were among the many services impacted by the outage.

Q2: What caused the AWS outage on October 20, 2025?

The outage was caused by DNS resolution issues in AWS’s us-east-1 region, leading to disruptions across many dependent services.

Q3: Were banks and government websites affected?

Yes, banks such as Lloyds, Halifax, and the Bank of Scotland reported disruptions, along with the UK government’s HMRC website.

Q4: How long did the AWS outage last?

Disruptions began in the early morning and lasted several hours. While most services recovered by midday, some platforms continued experiencing delays.

Q5: Is AWS doing anything to prevent future outages?

Amazon stated it is reviewing the incident to improve DNS resilience and prevent similar outages in the future.