Lumen Names Jim Fowler New CTO in Major AI Network Leadership Shift

Lumen Technologies announced a major leadership change today. Jim Fowler is the company’s new Chief Technology and Product Officer. He replaces Dave Ward, who is leaving to join Salesforce.

This move aims to accelerate Lumen’s strategy to build network infrastructure for AI. The transition is effective in early January 2026.

New Technology Chief Brings Deep Enterprise Experience

Jim Fowler brings over 25 years of technology leadership to the role. He previously served as the Chief Technology Officer for Nationwide Insurance. There, he led large-scale technology modernization projects.

Before Nationwide, Fowler spent nearly two decades at General Electric. He held several senior roles, including Global Chief Information Officer. His career began at AT&T, according to his professional biography.

Fowler is not a newcomer to Lumen’s strategy. He has served on the company’s Board of Directors since 2023. This insider perspective is seen as a key advantage for a smooth transition.

Strategic Focus Remains on AI and Network Transformation

The leadership change underscores Lumen’s commitment to its AI roadmap. CEO Kate Johnson stated the appointment is about execution and growth. She thanked outgoing CTO Dave Ward for his foundational work.

Ward is departing to become President and Chief Architect at Salesforce. His last day at Lumen will be January 23, 2026. He will help with the transition until that date.

Lumen confirms its strategic plans remain unchanged. The company is still hosting an Investor Day on February 25, 2026. Its multi-billion dollar network expansion for AI workloads continues.

This executive shuffle positions Lumen with a seasoned operator to execute its critical AI network vision. The company bets Fowler’s enterprise pedigree will translate its infrastructure plans into market reality.

A quick knowledge drop for you

Who is Lumen Technologies’ new CTO?

Jim Fowler is the new Chief Technology and Product Officer. He was most recently the CTO of Nationwide Insurance. He also has extensive prior experience from General Electric and AT&T.

Why did the previous CTO, Dave Ward, leave Lumen?

Dave Ward is leaving to join Salesforce in a senior leadership role. He will become President and Chief Architect at the CRM giant. His departure was announced as part of this leadership transition.

When does Jim Fowler officially start as Lumen’s CTO?

His appointment is effective January 5, 2026. Dave Ward will remain with Lumen through January 23 to assist with the handover. This ensures a smooth transition for ongoing projects.

How does this change affect Lumen’s AI network strategy?

Lumen states its strategy and technology roadmap remain fully on track. The company is continuing its push to be a backbone for enterprise AI. Fowler’s role is to execute the existing plan for growth.

Did Jim Fowler have any prior connection to Lumen?

Yes, he served on Lumen’s Board of Directors starting in 2023. He resigned from the board upon accepting the executive CTO position. This gave him prior insight into the company’s strategic direction.