Major AWS Outage Disrupts Major Websites and Banking Services

A significant outage at Amazon Web Services caused widespread disruption on Tuesday. Major platforms like Roblox, Zoom, and Snapchat became temporarily unavailable. Banking services for customers of Halifax and Lloyds were also impacted.

The incident affected the US-EAST-1 region, a critical infrastructure hub. According to Reuters, the outage highlighted the global economy’s deep reliance on cloud computing. Amazon confirmed it was working toward a full resolution.

Understanding the Scope of the AWS Disruption

Amazon Web Services is the world’s largest cloud-computing provider. The outage underscored how many popular services depend on a single vendor. Even brief interruptions can have a massive cascading effect.

The company issued a statement during the event. It confirmed recovery was underway for most affected services. Services reliant on the US-EAST-1 region were also reported as recovered.

Matt Garman: The Executive at the Helm of AWS

Matt Garman took over as CEO of Amazon Web Services in June 2024. He is a company veteran who joined Amazon back in 2006. Garman was instrumental in launching the initial set of AWS services.

His background includes executive roles across engineering and product management. He most recently served as Senior Vice President of AWS Sales and Marketing. Garman holds engineering degrees from Stanford and an MBA from Northwestern.

Info at your fingertips

What caused the recent AWS outage?

Amazon has not released a detailed public root cause analysis. The company stated it was working to resolve the issue affecting its US-EAST-1 region. Such outages are often related to internal network configuration errors.

Which major services were affected?

The outage impacted popular platforms like Roblox, Duolingo, Zoom, and Snapchat. Several UK banking services, including Halifax and Lloyds, also experienced disruptions. This shows the broad reach of AWS infrastructure.

How long did the AWS outage last?

The full duration varied for different services. Amazon reported observing recovery across most services hours after the incident began. The company continued working to stabilize all systems completely.

Who is the current CEO of AWS?

Matt Garman is the current CEO of Amazon Web Services. He was appointed to the role in June 2024, replacing Adam Selipsky. Garman is an 18-year veteran of the company.

What is the salary of the AWS CEO?

Reports from April 2025 indicate Matt Garman’s compensation was $358,750. This was slightly less than the $365,000 package for other top Amazon executives like CEO Andy Jassy. Executive pay often includes significant stock awards.