MakeMyTrip GenAI Beta Launch: Chat, Plan, and Book Trips Instantly

The days of juggling multiple travel apps and browser tabs may soon be over. MakeMyTrip has unveiled its GenAI-powered trip assistant in beta, promising to revolutionize how Indians plan vacations. This conversational AI tool allows travelers to chat naturally, build itineraries, and book flights, hotels, and trains in one seamless interface – potentially saving hours of research.

MakeMyTrip GenAI: Your Personal Travel Concierge

The beta feature integrates directly into MakeMyTrip’s mobile app, functioning like a 24/7 digital travel agent. Users describe their needs in plain language (“3-day Goa trip under ₹20k with beach resorts”), and the AI generates customized options with pricing, availability, and visual itineraries. According to MakeMyTrip’s August 2025 announcement, the tool leverages large language models specifically trained on Indian travel patterns, seasonal pricing data, and regional preferences.

Key capabilities include:

• Real-time Negotiation: Automatically applies eligible discounts and loyalty benefits
• Cross-booking Sync: Links flight/hotel/train reservations into unified itineraries
• Personalization: Learns from user history to refine suggestions
• Visual Planning: Generates shareable mood boards with destination highlights

Early testers report 65% faster booking times compared to traditional methods, based on internal beta user data from July 2025.

How the GenAI Assistant Transforms Travel Planning

Unlike conventional booking engines requiring manual filters, the AI assistant handles complex queries through conversational dialogue. For example:

1. User Request: “Plan a Kashmir family trip in December with kid-friendly activities”
2. AI Response: Curates package options with snow experiences, child-safe accommodations, and temperature-appropriate gear reminders
3. Booking Flow: Enables instant reservation modifications via chat (“Add an extra night”)

The system integrates with MakeMyTrip’s existing inventory of 2.5+ million hotels and 750+ airline routes, pulling real-time availability during conversations. Payment occurs in-chat using saved UPI or card details.

Must Know

Q: Is the MakeMyTrip GenAI assistant free to use?
A: Yes, the beta is currently free for all app users. MakeMyTrip confirms no service fees apply, though standard booking charges for flights/hotels remain.

Q: How accurate are the AI’s recommendations?
A: Recommendations draw from verified partner data and historical booking patterns. Users should always verify visa requirements and COVID protocols via official .gov.in sources.

Q: Can I access my existing bookings through the AI?
A: Currently, the beta focuses on new trips. Existing bookings remain accessible via standard “My Trips” section.

Q: What if the AI suggests unavailable options?
A: The system updates inventory every 90 seconds. If discrepancies occur, customer support resolves issues per MakeMyTrip’s booking guarantee policy.

Q: When will this exit beta?
A: MakeMyTrip expects a full rollout by Q4 2025, pending user feedback and system refinements.

Q: Does it work for international trips?
A: Currently optimized for domestic travel, with international capabilities launching in beta phase two.

MakeMyTrip’s GenAI assistant represents the biggest leap in travel tech since mobile bookings. By transforming fragmented research into conversational planning, it delivers unprecedented convenience for India’s 80 million+ annual travelers. Early adopters praise its intuitive design – especially for last-minute trips where time matters most. As the beta expands, expect this AI to become your indispensable travel co-pilot. Ready to test the future of travel? Update your MakeMyTrip app now and start chatting with your personal trip planner today.