Netflix executives are promoting AI tools to investors. This new stance is creating friction with the company’s creative partners. The conflict emerged during the company’s latest earnings call.

Co-CEO Ted Sarandos described AI as a way to empower creators. His comments aimed to reassure both Wall Street and Hollywood. The balancing act highlights a deep industry divide.
Corporate Ambition Clashes With Artistic Values
According to Reuters, Netflix sees AI as vital for future growth. The company’s investor letter mentioned using generative AI in content production. It specifically cited the de-aging technology in “Happy Gilmore 2.”
This technological push worries major filmmakers. Guillermo del Toro, a key Netflix director, is a vocal AI critic. His new film “Frankenstein” is seen as a cautionary tale about unchecked technology.
Navigating the Narrow Path Forward
Sarandos attempted to downplay concerns during the call. He stated Netflix isn’t chasing novelty for its own sake. He emphasized that great art still requires great artists.
The company suggests AI will mainly help user-generated content. This distinction may not calm professional creators. Many see AI as a direct threat to their jobs and creative integrity.
Netflix’s AI strategy remains a delicate high-wire act. The streaming giant must satisfy two very different masters. Its future partnerships depend on navigating this divide successfully.
Thought you’d like to know
What did Netflix say about AI?
Executives said they are empowering creators with generative AI tools. They mentioned its use in content production and advertising. The company sees it as a key technical capability.
How are filmmakers reacting?
Many top directors are strongly opposed. Guillermo del Toro’s producer called AI use “spitting on God.” They believe it threatens artistic soul and craftsmanship.
Where does Netflix plan to use AI most?
The company suggests focusing on user-generated content first. This may help ease concerns from professional filmmakers. The line between content types is blurring quickly.
Why is Netflix in a difficult position?
It must show Wall Street it’s embracing new technology. Simultaneously, it needs to maintain relationships with Hollywood talent. These two goals are currently in conflict.
Has Netflix used AI in its films?
Yes, the company cited “Happy Gilmore 2” as an example. The film used AI for character de-aging effects. This represents late-stage post-production use.
Trusted Sources
Reuters, The Wall Street Journal, The Hollywood Reporter
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