The cooperative horror game Outlast Trials is experiencing a major server outage. Players across all platforms are reporting widespread connection failures and login errors. This disruption began impacting the game’s online services on December 30, 2025.Independent tracking sites logged over a thousand player reports in a 24-hour period. The issues prevent access to the game’s core multiplayer and single-player content. This is a significant outage for the live-service title from developer Red Barrels.
What Is Causing the Service Disruption?
The exact technical cause remains under investigation by Red Barrels. Players are consistently receiving an “Unexpected error while contacting Red Barrels service” message. This indicates a problem with the game’s backend authentication servers.According to community reports on platforms like Reddit, the issues appear systemic. They are not isolated to any one internet service provider or region. The problems affect both logging in and maintaining a stable connection during gameplay.This outage follows the recent launch of the game’s Season 5 content update. Some players speculate the new “Project Messiah” invasion mode may have introduced stability complications. The developer has not confirmed this as the root cause.

Which Gaming Platforms Are Impacted?
The server problems are truly platform-agnostic. Every system running Outlast Trials is facing connectivity issues. This includes PC players on Steam and the Epic Games Store.Console players on PlayStation 4, PlayStation 5, Xbox One, and Xbox Series X/S are equally affected. The cross-platform play feature means the entire network is down. No player group has functional access right now.This broad impact underscores the severity of the backend failure. It is not a platform-specific certification or update error. The central servers housing player data and matchmaking are unreachable.
How Are Players and the Studio Responding?
The player community has expressed significant frustration on social media. Many report losing progress on in-progress trials due to sudden disconnections. Earning in-game currency and completing daily objectives is currently impossible.Red Barrels has acknowledged the issues through its official support channels. The studio is actively investigating the server instability. They have asked players for patience as engineers work on a fix.Historically, the developer has offered compensation for extended downtime. This often comes in the form of in-game currency or timed experience boosts. A similar goodwill gesture is expected once service is fully restored.
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The ongoing Outlast Trials server outage highlights the fragility of always-online gaming experiences. Players await a fix from Red Barrels to return to their harrowing cooperative trials.
Dropping this nugget your way-
What error message are players seeing?
Most players encounter an “Unexpected error while contacting Red Barrels service” pop-up. This message appears when attempting to log in or connect to the game’s online services. It confirms the problem is with the game’s servers, not individual internet connections.
Is any part of the game playable offline?
No, Outlast Trials is designed exclusively as a live-service experience. All gameplay, including solo trials, requires a constant connection to the Red Barrels servers. This makes the current outage a complete stoppage for all players.
How many players have reported issues?
Over 1,000 player reports were logged by independent tracking sites on December 30th. This high volume confirms the outage is widespread and not affecting just a small group. The number has been fluctuating as the situation develops.
Where can I get official updates?
Players should monitor the official Red Barrels Twitter/X account and the Outlast Discord server. The studio is providing status updates through these channels. The developer’s website may also post a formal announcement when a fix is deployed.
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