Samsung Care+ US Coverage: What’s Protected and What’s Not

Samsung has detailed the specific terms for its Care+ protection plans in the United States. The service offers extended coverage for a wide range of devices beyond standard warranties. It is designed to protect against accidental damage from handling.

This includes drops, spills, and cracked screens. The plans are available for a monthly or one-time fee. They provide a financial safety net for expensive repairs, particularly for innovative devices like foldable phones.

Understanding Plan Tiers and Associated Costs

According to Reuters, protection plans are a growing segment for consumer electronics firms. Samsung Care+ is offered in two main tiers for the US market. The standard plan starts at $3 monthly for budget phones and reaches $13 monthly for premium foldables.

It covers unlimited repairs for issues like broken screens and battery failure. A key benefit is a low, $29 service fee for screen or back glass repairs. Theft and Loss coverage is a more comprehensive option.

This plan starts at $8 per month. It waives the repair fee for cracked screens. It also covers lost or stolen devices, with a deductible ranging from $99 to $199 for a replacement.

The Critical Exclusions Every User Should Know

The coverage is not all-encompassing. There are important exclusions that customers must understand. Cosmetic damage is never covered under the plan.

This means scratches, dents, and normal wear and tear are the owner’s responsibility. Intentional damage or issues caused by unauthorized modifications will also void the coverage. Furthermore, the plan does not cover data loss.

Users are consistently advised to maintain their own backups. Accessories like chargers, cases, and cables are also excluded from protection. Knowing these limits helps set realistic expectations for the service.

Samsung Care+ provides a structured safety net for device owners. It mitigates the high cost of common accidents. Understanding the plan’s specifics is essential for maximizing its value.

Info at your fingertips

What devices are eligible for Samsung Care+?

The plan covers most Samsung products. This includes Galaxy phones, tablets, watches, earbuds, and even PCs. You must purchase the plan within 60 days of buying your new device.

How much is the deductible for a lost phone?

The deductible for a lost or stolen phone ranges from $99 to $199. The exact amount depends on your specific device model. This fee is required to process a replacement claim.

Does Samsung Care+ cover a cracked screen?

Yes, it covers cracked screens. With the standard plan, you pay a $29 service fee for the repair. The Theft and Loss plan offers this repair for free.

Are water damage and spills covered?

Yes, accidental damage from spills and water immersion is covered. This is a key advantage over the standard manufacturer’s warranty. The device must have been functioning normally before the incident.

Why is Samsung Care+ not available in New York?

The Theft and Loss plan is unavailable in New York due to state-specific insurance regulations. These regulations differ from those in other states. The standard damage protection plan remains available for New York residents.