Samsung Expands Care+ Extended Warranty to Home Appliances Across India

Samsung has launched its Care+ extended warranty service for home appliances in India. The program covers refrigerators, washing machines, air conditioners, and televisions. This move significantly expands the company’s after-sales support offerings.

Previously, these premium service plans were exclusive to Galaxy smartphones and tablets. The expansion aims to provide greater peace of mind for consumers investing in large home electronics.

Comprehensive Coverage Plans for Major Household Items

Available plans now span one to four years of additional coverage. According to Reuters, this initiative covers software updates and screen malfunctions for supported devices. It does not, however, cover physical damage from accidents.

This enhanced support safeguards owners from unexpected hardware and software failures. It ensures appliances remain functional throughout the extended warranty period.

Bolstering Customer Trust and Service Infrastructure

The decision leverages Samsung’s extensive service network within the country. The company operates over 2,500 service centers nationwide. It employs more than 13,000 qualified engineers for these repairs.

This service expansion elevates the ownership experience for Indian consumers. It provides a direct response to the demand for reliable, long-term appliance support.

Samsung’s strategic extension of its Care+ program solidifies its commitment to the Indian market. This move directly addresses consumer needs for dependable after-sales service. It sets a new standard for appliance ownership and customer care in the region.

Info at your fingertips

Which Samsung appliances are now eligible for Care+ in India?

The program now includes refrigerators, washing machines, room air conditioners, televisions, and microwave ovens. These join the existing coverage for mobile devices. It covers a wide range of essential home electronics.

What does the Samsung Care+ warranty for appliances cover?

It primarily covers software update issues and internal screen malfunctions. The plan does not include protection against accidental physical damage. It focuses on manufacturing and internal performance faults.

How long can I extend my appliance’s warranty for?

Consumers can choose from extended warranty plans lasting between one and four years. This provides flexibility based on individual needs and product lifespans. It allows for long-term protection beyond the standard manufacturer warranty.

How does Samsung support this new service in India?

Samsung utilizes its vast network of over 2,500 service centers. The company employs more than 13,000 trained engineers to perform repairs. All services use genuine Samsung parts to maintain quality.

Why did Samsung expand Care+ to home appliances?

The expansion aims to enhance the overall customer ownership experience. It provides unique benefits like software support for larger appliances. This move builds greater consumer trust and brand loyalty.

Trusted Sources

Reuters