Samsung‘s new Galaxy XR headset is now on sale. The device enters a competitive mixed reality market. Early reviews highlight its advanced hardware and display technology.However, the launch is facing criticism for a significant software shortcoming. Analysts note a surprising lack of integration with Samsung’s own popular applications. This absence could limit the device’s appeal at a critical time.
Key Samsung Apps Remain Inaccessible on XR Platform
The Galaxy XR headset cannot run the SmartThings app. This is a major ecosystem drawback for Samsung users. SmartThings controls a wide range of smart home devices.According to Reuters, seamless ecosystem integration is a key selling point for modern tech devices. Its absence here is notable. Users cannot control their Samsung appliances or create 3D maps of their homes through the headset.This limitation affects core user experiences. It prevents practical uses like checking a smart fridge’s camera or using SmartThings Find in an augmented reality view. The headset’s functionality is therefore reduced.

Missed Opportunities in Augmented Reality Showcases
Samsung already uses AR technology effectively elsewhere. The company’s online shop features a tool for visualizing products like TVs in your space. This feature is only available on smartphones, not the Galaxy XR.This represents a significant missed marketing opportunity. The headset is the perfect platform to demo Samsung products in immersive AR. Instead, the experience remains confined to a smaller mobile screen.Industry experts suggest that strong first-party app support is crucial for new hardware. It builds user confidence and encourages third-party developers. Without it, the device risks being perceived as undercooked.
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The success of the Samsung Galaxy XR now hinges on the company’s ability to rapidly deploy its own powerful applications. A robust software roadmap is essential to fulfill the headset’s potential and justify consumer investment in the new Samsung Galaxy XR ecosystem.
Info at your fingertips
What is the Samsung Galaxy XR?
The Samsung Galaxy XR is a new mixed reality headset. It blends augmented and virtual reality experiences. The device is now available for purchase.
Can I use SmartThings with the Galaxy XR?
No, the SmartThings app is currently incompatible with the Galaxy XR headset. You cannot control smart home devices through the headset at launch.
Does the Galaxy XR have any AR shopping features?
It lacks the AR product visualization found on Samsung’s mobile e-shop. You cannot preview how a Samsung TV would look in your room using the headset.
Why is native app support important for the Galaxy XR?
Strong first-party apps demonstrate the device’s value. They provide immediate utility and set a standard for third-party developers to follow.
What are the main criticisms of the Galaxy XR at launch?
The primary criticism is the absence of key Samsung apps. This limits the device’s functionality within the existing Samsung ecosystem.
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