Samsung’s 7-Year TV Update Pledge Faces Delays

Samsung Tizen 9 Update for 2023 TVs Faces Growing User Anticipation.Samsung users are experiencing a significant wait for a major TV software upgrade. Owners of premium 2023 models are still anticipating the Tizen 9 and One UI update. This delay comes despite the rollout to newer 2024 television sets. The situation tests Samsung’s new seven-year update pledge for its smart TVs.According to Reuters, Samsung announced this enhanced support policy last year. The promise covers AI-enabled TVs from 2024 onward and select 2023 models. The upcoming update is expected to unify the user interface across Samsung’s device ecosystem.

Timeline of a Promised Update

Samsung first revealed its extended support plan in mid-2024. The company committed to seven years of Tizen OS updates. This policy applies to TVs released in 2024 and certain 2023 models.At its 2024 Developer Conference, Samsung previewed the new One UI for TVs. The interface draws inspiration from its popular mobile software. This move aims to create a seamless experience across phones and televisions.The tech giant then launched its 2025 TV lineup with Tizen 9 pre-installed. This new OS features the refreshed One UI interface. However, the update for 2023’s premium OLED and Neo QLED models has not yet materialized.

User Patience and Software Realities

The last major update for 2023 TVs was Tizen 8.0. That release arrived nearly a full year ago. Owners are now watching the calendar with increasing expectation.This delay highlights the challenges of updating older hardware. The 2023 TV models will not support the Vision AI features found in newer sets. Their Tizen 9 experience will focus on the One UI menu enhancements.A rushed update could lead to a buggy user experience. A stable, polished release is preferable to a problematic one. Television firmware issues are often more disruptive than phone software bugs.

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The extended wait for the Tizen 9 update underscores the importance of Samsung honoring its long-term support promises for 2023 TV owners, ensuring their premium devices remain modern and functional.

Info at your fingertips

Which Samsung TV models are waiting for the Tizen 9 update?

The update is notably awaited for premium 2023 models. This includes the Neo QLED QN90C and various OLED televisions from that year. Newer 2024 and 2025 models have already received the software.

What new features will Tizen 9 bring to 2023 TVs?

The main addition is the new One UI-inspired interface. This creates a more cohesive look with Samsung’s mobile devices. However, 2023 models will not gain the Vision AI capabilities.

How long did Samsung promise to support its TVs with updates?

The company announced a seven-year update policy for supported models. This policy covers TVs from 2024 onwards and select 2023 sets. It represents a significant extension of their previous support window.

When was the last major update for these 2023 TVs?

The last significant OS update was Tizen 8.0. It was released in November 2024. This means it has been almost a year since the last major firmware improvement.

Why is Samsung taking so long with this rollout?

Adapting new software for older hardware requires careful testing. Rushing the process could introduce stability issues. A delayed but stable release is better than a buggy one.