Spectrum Outage Hits Texas, Disrupting Phone and Internet

Spectrum customers across Texas experienced a major service interruption on Friday. The outage affected internet, phone, and mobile data services. Users in Dallas, Plano, and Frisco reported widespread issues.

Reports began flooding outage tracking sites around 2:45 p.m. EDT. The problem also impacted customers in states like Missouri and Maine. Spectrum officially acknowledged the issue on social media.

User Reports Detail “Total Blackout” Across North Texas

According to DownDetector, outage reports peaked in the afternoon. Many users described a “total blackout” of services. Others reported persistent signal problems with their Spectrum Mobile data.

One customer stated their mobile data had not worked since noon the previous day. After multiple calls, a Spectrum representative confirmed a widespread outage. This suggests the problem may have started earlier for some users.

Another user in Plano reported their internet was down for over 45 minutes. A Dallas resident noted that both the Spectrum app and website were erroring out. The outage even appeared to affect TV services for some customers.

Spectrum Confirms Central and North Texas Service Interruption

Spectrum addressed the outage in a post on X, formerly Twitter. The company said it was aware of the service interruption in parts of Central and North Texas. It assured customers that crews were working to restore services quickly.

The confirmation provided little detail on the cause of the outage. Such widespread disruptions can affect businesses, remote workers, and emergency communications. The company emphasized appreciation for customer patience during the restoration process.

Service outages highlight the reliance on major internet providers for daily life. The incident in Texas is one of several recently reported across the country. Restoring full service is typically the provider’s top priority.

The Spectrum outage in Texas caused significant disruption for many residents and businesses. Services were gradually restored throughout the evening. Customers are advised to check the official Spectrum website for the latest updates on outage resolutions.

Info at your fingertips-

Q1: What areas in Texas were affected by the Spectrum outage?

The outage was reported in several areas, including Dallas, Plano, and Frisco. Spectrum confirmed the interruption affected parts of Central and North Texas. Some reports also mentioned issues in Greenville.

Q2: What time did the Spectrum outage start?

Outage reports peaked around 2:45 p.m. EDT on Friday. However, some users reported problems beginning earlier, around noon on Thursday. The exact start time may have varied by location.

Q3: Did Spectrum acknowledge the outage?

Yes, Spectrum confirmed the service interruption in a post on X. The company stated it was working to restore services as quickly as possible. It also thanked customers for their patience.

Q4: What services were impacted by the outage?

The outage affected Spectrum internet, landline phone, and mobile data services. Some users also reported issues with their Spectrum TV service. The disruption was widespread across multiple service types.

Q5: Were other states affected by this Spectrum outage?

Yes, besides Texas, outage reports also came from states like Missouri, Maine, and Montana. The disruption appeared to be part of a broader network issue. Texas, however, seemed to be the most significantly impacted region.