Salesforce signed a 3.6 billion dollar deal to acquire Fin, formerly Intercom, adding an AI agent that resolves 76 percent of customer queries without human involvement.
Salesforce signed a 3.6 billion dollar deal to acquire Fin, formerly Intercom, adding an AI agent that resolves 76 percent of customer queries without human involvement.
The Icarus extortion group stole Salesforce CRM data from enterprise customers by exploiting a compromised Klue Battlecards integration on June 11.