British singer-songwriter Olivia Dean has successfully pressured Ticketmaster and AXS into issuing partial refunds. The move comes after the artist publicly condemned the platforms for “exploitative” resale ticket prices. This action directly impacts her sold-out North American tour.
Dean had expressed outrage last week when tickets for her shows appeared on resale sites at massively inflated prices. She called for the live music industry to be more affordable and accessible for all fans.
Ticket Giants Capitulate After Artist’s Public Criticism
In a significant concession, both Ticketmaster and AXS have agreed to refund the price difference to any fan who paid above the original face value. According to a statement from Dean, future ticket resale prices for her tour will now be capped at face value. This prevents secondary sellers from profiteering.
The artist emphasized that every artist should have the option to cap resale prices from the outset. She described the secondary ticket market as an “exploitative and unregulated space.” This victory sets a notable precedent for artist-led consumer advocacy.
Broader Industry Shift on Ticket Reselling Practices
This incident highlights a growing conflict between artists and major ticketing platforms over secondary market control. According to BBC News, Ticketmaster’s parent company, Live Nation, stated it shares the desire to keep tickets affordable. The company acknowledged it cannot force other marketplaces to honor artist preferences.
The news follows a recent UK government plan to ban ticket reselling above face value. This legislative push, supported by major artists like Coldplay, aims to curb scalping bots. The industry appears to be moving toward greater price transparency and fan protection.
This resolution marks a significant win for music fans and artist autonomy. The successful Ticketmaster refund initiative demonstrates the power of artist advocacy in challenging industry norms.
Thought you’d like to know
How do I get my Olivia Dean ticket refund?
Fans who paid above face value through Ticketmaster or AXS should be refunded the difference automatically. The platforms have agreed to process these refunds following the artist’s intervention.
What did Olivia Dean say about Ticketmaster?
Dean called the service “disgusting” and “vile” for allowing excessive resale markups. She stated the practice was completely against her wishes and exploitative towards her fans.
Are other artists capping resale prices?
Yes, artists like Chappell Roan and Paramore’s Hayley Williams have previously enforced similar face-value-only resale caps. This is becoming a more common practice for artists seeking to protect their audiences.
What is the UK government doing about ticket scalping?
The UK government recently announced plans to ban the resale of concert and sports tickets above face value. This policy aims to save fans an estimated £112 million annually from scalper bots.
Why are resale tickets so expensive?
Automated bots often buy large quantities of tickets the moment they go on sale. These bots then resell the tickets on secondary markets at massively inflated prices due to high demand and limited supply.
জুমবাংলা নিউজ সবার আগে পেতে Follow করুন জুমবাংলা গুগল নিউজ, জুমবাংলা টুইটার , জুমবাংলা ফেসবুক, জুমবাংলা টেলিগ্রাম এবং সাবস্ক্রাইব করুন জুমবাংলা ইউটিউব চ্যানেলে।
