Uber App Outage Sparks Widespread User Reports

A significant outage is affecting the Uber Pro Card application for users across the United States. The technical issues began surfacing on the morning of August 29, 2025. Users are reporting an inability to access their accounts or view their funds.

Downdetector, a popular outage tracking website, confirmed a massive spike in problem reports. This surge indicates a widespread service disruption impacting many drivers and couriers.

Users Report Widespread Access Issues and Financial Strain

Social media platforms erupted with complaints from frustrated users. Many took to X to directly message Uber Support about the ongoing problems. The common complaint is a complete inability to log into the Uber Pro Card app.

Some users expressed serious concern over their finances. All their earnings are stored within the app’s connected bank account. This situation prevents them from buying gas to complete delivery shifts.

According to Reuters, such outages can significantly impact gig workers who rely on daily access to their funds. The inability to work or access money creates immediate financial pressure.

Uber Acknowledges Service Disruption For Key Driver Tool

The Uber Pro Card is a crucial tool for many drivers. It is a business debit Mastercard and bank account powered by Branch. The card is designed to help drivers manage their earnings and business expenses.

Uber has not yet released an official public statement on the cause of the outage. The company has also not provided a estimated timeline for full service restoration. This lack of communication has amplified user anxiety on social media.

Some users on Reddit and X suggested temporary fixes. These included uninstalling and reinstalling the mobile application. The effectiveness of these suggestions appears to be limited and inconsistent.

The ongoing Uber Pro Card app outage highlights the dependency of gig workers on digital financial tools. Resolving this nationwide service disruption remains a critical priority for Uber.

Info at your fingertips

What is the Uber Pro Card?

The Uber Pro Card is a business debit card and bank account for drivers. It is designed to help users manage their earnings and separate business expenses.

How can I check if the outage is over?

You can check the official Uber Support X account for updates. The Downdetector website also provides real-time outage maps and user reports.

Is my money safe during this outage?

Based on similar past incidents, funds are typically secure. The issue is usually related to application access, not the security of the underlying bank account.

What should I do if I need to access my funds?

Unfortunately, direct access through the app is currently blocked. Users are advised to monitor Uber’s official channels for restoration news.

Has Uber commented on the cause?

No. As of the latest reports, Uber has not issued a formal statement explaining the root cause of this widespread service disruption.