Widespread Xfinity Outage Disrupts Service for Thousands During NFL Sunday

A major service outage hit Xfinity by Comcast on Sunday evening. Thousands of users across the United States reported losing internet and television service. The problems began around 6:15 PM EST, according to outage tracking sites.

The timing coincided with prime NFL game viewings. This caused significant frustration for subscribers trying to watch live sports. Downdetector recorded over 3,000 incident reports at the peak of the disruption.

Service Disruption Maps Show Coast-to-Coast Impact

The outage was not isolated to one region. Data from Downdetector indicated a widespread national problem. Major cities like New York, Chicago, San Francisco, and Seattle were all affected.

Approximately 70 percent of the reported issues were related to television service. The remaining problems involved internet connectivity and the Xfinity website. The widespread nature suggested a significant network-level failure.

Subscriber Frustration Boils Over on Social Media

User anger was palpable on platforms like X (formerly Twitter). Many subscribers voiced their complaints about the unreliable service. A common theme was the inability to watch crucial Sunday NFL games.

One user complained their broadcast was “unwatchable,” freezing every few seconds. Another from Pittsburgh noted the issue was affecting multiple channels, including CBS and FOX. The sentiment was echoed by customers from Pennsylvania to the West Coast.

The widespread Xfinity outage highlights the growing dependency on reliable broadband for entertainment and information. As of the initial reports, the company had not issued an official statement on the cause or a resolution timeline. Subscribers were left waiting for updates from Xfinity Support.

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What caused the Xfinity outage?

The exact cause of the widespread outage has not been officially confirmed by Comcast. Initial reports suggest a major network failure. The company has yet to release a detailed statement.

Which areas were most affected by the Xfinity problems?

User reports indicated problems from coast to coast. Major metropolitan areas like San Francisco, Seattle, Chicago, and New York were significantly impacted. The outage map showed a national spread of issues.

Was the Xfinity outage related to the NFL games?

The outage occurred during live Sunday NFL broadcasts, but a direct link is unconfirmed. The timing amplified user frustration significantly. Many subscribers took to social media to complain about missing the games.

How long did the Xfinity service disruption last?

The full duration of the outage is unclear without an official report. Problems began around 6:15 PM EST. The number of user reports remained high for several hours.

What services were impacted by the Comcast outage?

The majority of issues, about 70%, were with television service. Subscribers also reported problems with home internet connectivity. The Xfinity website and app also experienced access difficulties for some users.