Zoom AI Companion 3.0 Launches for Free, Bringing Smarter Meetings to the Web

Zoom has rolled out a major update to its artificial intelligence tool. The Zoom AI Companion 3.0 launched today and is now available directly on the web. Crucially, the company is giving free users limited access to these advanced features for the first time.

This move opens powerful meeting summaries and task management to a massive user base. According to TechCrunch, it marks a significant shift in Zoom’s strategy to embed AI deeply into daily workflows. The update aims to make meetings more productive and manageable for everyone.

What Free and Paid Users Can Expect from the New AI Features

Basic plan users now get substantial AI benefits. They can use the AI Companion in three meetings per month. Each session includes a summary, in-meeting questions, and AI-powered note-taking.

Users can also ask the assistant 20 questions through the new web panel. For unlimited access, a $10 monthly add-on plan is available. This tiered approach makes advanced AI helpful for casual users and essential for professionals.

The web surface itself has been redesigned for ease of use. It now includes conversation starter prompts to guide users. These prompts show people exactly what the AI can do for them during and after calls.

Zoom Bets on Context to Win the Productivity AI Race

This update is Zoom’s play in the competitive productivity software arena. The AI Companion can now pull data from Google Drive and Microsoft OneDrive. Support for Gmail and Microsoft Outlook is coming soon.

This connectivity is key to Zoom’s strategy. The company argues its unique access to meeting context is a major advantage. It uses a mix of its own models and technology from partners like OpenAI and Anthropic.

The assistant goes beyond simple summaries. It generates a daily reflection report on meetings and tasks. It can also draft follow-up emails and create documents, exporting them to multiple formats.

For Zoom, this is about moving beyond just video calls. The company is competing with giants like Google and Microsoft in the broader workspace. By leveraging its core meeting data, Zoom aims to become an indispensable hub for work.

The launch of Zoom AI Companion 3.0 fundamentally changes access to workplace AI. By bringing powerful features to the web and free users, Zoom is betting that smarter meetings will keep users in its ecosystem for the long term.

A quick knowledge drop for you

What can free Zoom users do with the AI Companion?

Free users get the AI Companion in three meetings per month. This includes meeting summaries, live Q&A, and note-taking. They can also ask the assistant 20 questions on the web.

How much is the unlimited AI Companion add-on?

The unlimited access plan costs $10 per month. This removes the meeting and query limits. It provides full access to all AI Companion 3.0 features.

What new sources can the AI access?

The assistant can now retrieve information from Google Drive and Microsoft OneDrive. Zoom confirmed support for Gmail and Outlook email services is coming in a future update.

Can the AI help with work after a meeting?

Yes. The tool creates daily recaps and can draft follow-up emails. It also helps draft and edit documents based on what was discussed in your meetings.

Why is Zoom offering this for free?

Analysts see this as a strategic move to engage its vast user base. It introduces valuable AI features that may encourage upgrades. It also positions Zoom as a central hub for all work, not just calls.