India’s largest IT services firm, Tata Consultancy Services, has moved to contain growing concern around its Nashik operations, outlining a structured response that combines internal scrutiny with external oversight while disputing several claims that have gained traction in recent days.

In a statement issued by Chief Executive K. Krithivasan, the company acknowledged what it described as a “recent matter in Nashik,” without delving into specifics, but made clear that it considers the situation serious enough to warrant multiple layers of investigation.

At the centre of that response is a probe supported by external firms, including Deloitte and Trilegal, working alongside TCS’s internal teams. The inquiry is being led by Aarthi Subramanian, who will oversee the fact-finding process and report findings to a separate oversight body.

That body, chaired by independent director Keki Mistry, is expected to review the investigation’s conclusions and guide any follow-up actions. The company’s approach suggests an attempt to establish both operational control and external credibility at a time when scrutiny has intensified.

Alongside the announcement, TCS pushed back firmly on several points it says have been inaccurately reported. It specifically addressed the role of an individual named Nida Khan, widely described in coverage as an HR manager. According to the company, she held the position of process associate and did not have managerial authority or involvement in recruitment.

The company also rejected suggestions that its Nashik facility had ceased operations. It stated that the unit remains active and continues to serve clients, calling reports of a shutdown “absolutely untrue.”

TCS said an initial review of its internal complaint mechanisms, including its ethics framework and POSH channels, has not identified any cases that align with the allegations being discussed publicly. At the same time, it acknowledged that a more detailed examination is still underway.

Krithivasan reiterated the company’s stated position on workplace conduct, emphasising a zero-tolerance stance toward misconduct, coercion, or violations of employee rights. He noted that employee welfare and workplace dignity remain central to the company’s operating principles.

Even as it sought to clarify certain aspects, the company avoided commenting directly on the substance of the allegations, pointing to the ongoing nature of the investigation. The decision leaves key questions unanswered for now, even as formal processes take shape.

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The developments have drawn sustained attention, with the Nashik issue prompting wider discussion around workplace practices and corporate accountability. With external agencies now involved and a defined oversight structure in place, the outcome of the investigation is likely to be closely watched within the industry and beyond.